Warranty Policy

EAST COAST AUTO SALVAGE INC. TERMS OF SALE AND WARRANTY INFORMATION

TERMS OF SALE:

CONDITION

This part is used unless otherwise stated on invoice. All parts may show some signs of wear relevant to age and usage. We will do our best to accurately represent condition of a part but because of the nature of used auto parts the cosmetic appearance, color and mileage is not covered by our warranty.
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RETURNS

A non-warranty return is: The return of any part for any reason beside failure during the warranty period. All non-warranty returns are subject to acceptance by the seller and if accepted must be made within 30 days. No returns on special order parts and body cuts. Any part that was installed and does not meet the conditions of our warranty is not returnable. All returns must be authorized by obtaining a return authorization number (RMA) from your salesperson. The part must be returned to us in its original, unaltered, undamaged complete condition with original stock numbers visible. All returns must be accompanied by the original invoice. Absolutely no returns will be accepted and no refunds issued without a claim number and required paperwork. A 25% restocking fee will be charged for all non-warranty returns and shipping will not be reimbursed. Once we receive the part in original condition we will issue a refund. No cash refunds. No returns on international sales.

CORE RETURNS

All core returns must be made within 30 days of invoice date.

PAYMENTS & DEPOSITS

We gladly accept company checks however if your check is returned for non-sufficient funds, you will be responsible for paying us the amount of the check plus a $50 returned check fee and your account will be frozen until the funds are paid in full. If you do not complete the payment within 30 days of invoice date you will incur late fee of $25 for every 30 days the amount is past due. The use of a check for payment is your acknowledgement and acceptance of this policy and its terms and conditions. A 25% deposit is required on all orders. Deposits are non-refundable for orders cancelled by the customer.

WARRANTY TERMS

Silver Warranty = 90 days Gold Warranty = 180 days Platinum Warranty = 365 days

WARRANTY IS VOID AND PART RETURNS WILL NOT BE ACCEPTED IF ANY OF THE FOLLOWING ARE TRUE

ENGINE WARRANTY ADDITIONAL TERMS

TRANSMISSION WARRANTY ADDITIONAL TERMS

DIFFERENTIAL WARRANTY ADDITIONAL TERMS

DISCLAIMER

Written Warranty Limitations

The buyer hereby acknowledges that due to the nature of used auto parts, any liability of East Coast Auto Salvage Inc. from all causes shall be limited to the price paid for the goods sold or provided. If a part sold by East Coast Auto Salvage Inc. covered by our written warranty fails to operate during the warranty period, liability shall be limited to the replacement of the part or a remedy not to exceed the price paid for the part, at East Coast Auto Salvage Inc.’s sole discretion.
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