Upgrading to this new software will allow East Coast Auto Salvage to surpass the already high level of service our cutomer's have come to expect from us.  Pinnacle Professional will help streamline many of our processes; improving part searches and speeding up delivery times while virtually eliminating errors made in order processing.

We are all very excited to add this intuitive, cutting edge software to our already strong sales team's resources.  Our customers should expect and will see a marked improvement in overall service and satisfaction!

As always, please feel free to call any time with your salvage or aftermarket parts needs!

East Coast Auto Salvage

800-231-9121

860-345-4591

Now 25 years later here we are going stronger than ever. We're stocking over 600 salvaged late-model vehicles per year, adding hundreds of quality tested used parts to our inventory daily, utilizing all of the latest in parts locating technology and employing more talented and knowledgeable staff than ever,  all to bring our customers the best parts and service in the industry. We recognize that every single day is a chance to improve what we offer and take every experience as an opportunity to better our operation and our service.

Now being a second generation family run auto salvage we are looking to the future more than ever. We appreciate your business and value your opinions. If there is anything that we can do to improve please let us know. We look forward to many more years of service!

In the autumn 2009 issue of the Locator UpFront Magazine there was a feature article about our website and e-commerce department. To view the article please follow this link The Locator UpFront Autumn 2009

Tweet! Follow us on Twitter

Over the years we have received many requests from our customers to let them know when a certain model of vehicle comes in so they can get a hard to find part they are looking for. It has been hard to keep track of who is looking for what and remembering to contact them. But we have discovered in Twitter a great way to communicate with our customers or anyone who is on the lookout for parts from certain years/ models of vehicles. We will be posting most of our new inventory to our Blog which will also feed to Twitter.

What is Twitter? I am sure that you have heard about it in the news, or maybe from your teenage kid. Yes, it is another social networking site but as I have discovered it can be a great tool for business also. Twitter allows us to post information that we think will be important to our customers and anyone can "follow" us, meaning that they can see our posts. You can receive immediate updates about our inventory, sales, coupons etc.

For example if you are looking to replace a front seat in your 1999 Saab 9-5, and we are out of stock, or don't have the color you need, you can subscribe to our Twitter page and when we a 1999 Saab 9-5 rolls down the hill and into our inventory we will post an update and you can call us to request your seat or any other part you need.

If you subscribe to our Twitter feed you can also receive updates on any industry news, parts guides or events that we post on our Blog. It is a great way to stay connected without being part of a mass email list or social network that requires a lot of personal information.

If you haven't tried twitter yet it's easy, give it a try. When you sign up make sure you follow us at http://twitter.com/ECAutoSalvage

eBay Gold Powerseller and over 2,000 positive Feedback  - As some of you may already know, since 2005 we have offered a selection of our best parts on eBay. Over the years we have worked our way up to Powerseller Gold status and have a positive feedback rating of over 2,000. We have found eBay to be a very good market as it enables us to reach out to customers across the country instead of just locally. The biggest challenge has been finding a way to accurately list and offer the thousands of late model used OEM parts that we have in inventory, we often have more vehicles rolling in the door than we can put up on eBay. That problem has been solved in part by an automated system that helps us better manage the thousands of parts we have listed and a full time staff member that is dedicated to maintaining our online inventory.

Now over 5,000 Quality Used OEM parts for your vehicle - The good news for our customers is that we have more parts than ever available for direct purchase on eBay and we are listing more every day. If you haven't checked out our eBay store please do so today. You can find us at http://stores.shop.ebay.com/East-Coast-Auto-Salvage-Inc  If you see any part on eBay that you would like to purchase please consider giving us a call to order. We usually can save you at least 10% when you place your order over the phone. Our nationwide toll free number is 1-800-231-9121 and our local number is (860) 345-4591.

Accurate listings with photos of parts - We specialize in accurate eBay listings with complete descriptions of the part and actual photo of the item that you will receive. We know that some used parts sellers on eBay use stock photos to represent the parts that they are selling and that this can be confusing to the seller. Providing a photo is particularly important when dealing with interior or body parts where the seller wants to see the condition and color of the part that they are buying. We take pride in our listings and being able to offer photos of the items for the buyer to see. Some of our best selling parts on eBay this last month were interior parts including Power Window Switches, Sun Visors, Interior Door Panels and Seats.  All of these listings had photos and descriptions that tell about the donor vehicle and interior trim codes and color so there were no surprises when the customer received their part.

Nationwide and International Shipping - We can ship almost any part anywhere in the country and we can ship many parts to countries around the world. We ship small parts like tail lights, door mirrors, alternators, temperature controls and radios with UPS Ground within the US and with USPS internationally. Larger parts such as car seats, doors, engines and transmissions we ship with UPS freight to the US and Canada.

Check out our eBay store http://stores.shop.ebay.com/East-Coast-Auto-Salvage-Inc we are adding hundreds of new parts daily!

Last Tuesday afternoon, Bill, German and I headed down to Kansas City Missouri to attend the 65th annual Automotive Recyclers Association convention. We arrived early this year to listen in on some of the committee meetings that took place on Wednesday. We were interested to see what ARA has been up to this past year and we were impressed with all that we heard. The committees deal with a myriad of important issues within the industry; everything from setting standards for used parts grading, customer service and facility operations to the legal and government issues that affect our business. Aside from these important issues the association also dedicates efforts to raising money for a scholarship foundation. We found the convention to be filled with informative sessions that will help improve the way we do business. We hope that we can put into practice all that we have learned to better service our customers. Below I have shared a few photos and some highlights from our experience at the ARA Convention 2008.

"Women Under the Hood" Seminar - This was an outstanding presentation by three accomplished woman in the industry; Fran Reitman, Krystyn Roberts and Kelly Roepke. They all spoke of how they became involved in automotive recycling and shared their individual experiences learning how to balance work and family. As a woman in the industry I found it a particularly interesting and inspirational seminar. Like many automotive related fields, the auto recycling industry is also heavily male dominated. However several women have come along that have fought their way to be respected and have made a name for themselves. This year the incoming president will be the third woman to hold the position and all three have done exceedingly well in their own auto recycling businesses as well as brought value and progression to the association. I applaud ARA for dedicating a time for these women to share their business experiences and open up discussion about what a good industry it is to work in, whether you are male or female.

Annual Networking Dinner - The dinner was a wonderful way to end the convention and perfect way to present the succession of past ARA President Sandy Blalock to current President Linda Pitman. Not only was it a good meal and commendable awards ceremony, the ARA also took one last opportunity to raise more funds for the Scholarship Foundation. A full sized car-themed quilt made by Linda Pitman that was auctioned off in 1995 to raise money for the association was re-presented by its owner to be auctioned off that evening. Of course its value has drastically increased now that its maker is the incoming President of ARA. The former owner also agreed to match whatever price the quilt brought that evening. The winning bid was for over $12,000, which raised nearly $25,000 for the scholarship fund. I personally feel very proud to be a member of an association that not only hosts such an informative convention for people within the industry but also emphasizes the importance of education by supporting such a worthy cause.

Quilt by Linda Pitman Auctioned Off at Networking Dinner to Support ARA Scholarship Fund